Archive for: June, 2013

Does Your Business Need Custom Software Development?

Many businesses can run smoothly with off-the-shelf software. Until they don’t. Once your business grows, experiences some other changes or the brain trust of employees leaves the company, the off-the-shelf software may leave you with holes in your infrastructure. Even companies with only one specific problem should consider custom development. To determine whether you need…

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Outsource Help Desk Services for Convenient & Fast Customer Support

According to a study conducted by Avaya, 80% of consumers prefer talking to an agent on the phone, with e-mail response being the next method most preferred for customer service response. How does your business measure up on customer service? Do you need customer service support but you don’t have the manpower, space or budget…

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