CSE SoftwareNews

CSE Software Inc. Chosen to Provide Help Desk Support to the City of Naperville

By January 9, 2015 No Comments

Peoria, Ill.—CSE Software Inc., an IT company known for superior technical support, is proud to announce that the City of Naperville has chosen its Support Services team as their vendor of choice for help desk support.

The CSE Support staff has an outstanding record of managing software and projects for companies as large as Fortune 500, including systems, processes, software, and products, among others. The CSE Support team will manage multiple software programs and implement processes to track and report calls to the City of Naperville.
The team of live analysts (no menus or prompts) will provide both e-mail and phone support during the city’s normal business hours for Microsoft Office including programs such as Excel, Outlook, Visio, Project, Crystal Reports and others.

Vice President Renee Gorrell says, “Our support team is excited to deliver technical support to the City of Naperville. Our help desk solutions impact employee productivity and the city’s efficiency. The team takes its job very seriously and it shows in their record of 99.9% uptime. With 20+ years of delivering support services around the world, our team can ensure that the client’s issues are resolved quickly and effectivity.”

CSE Software offers many IT services, including professional help desk support. For more information visit www.csesoftware.com.