SUPPORT

Do you need a live person to answer the phone but do not want to staff someone 24 hours? CSE‘s support team is
available to take calls anytime of the day; 6 am to 7 pm, or 24 hours a day – weekdays, weekends – whatever fits your needs.

Our services include:

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  • Registration of Programs – Code/Key activation
  • Application Support – web and desktop Applications – installation, usability and productivity
  • Project Specific – rollout of a new program, response needed on marketing material
  • Data Entry for New Programs
  • L1, L2 and L3 Support available.
  • Crib Vending Support

Having professional service desk support means never having to disappoint your customers.
Seamless support also means gaining the competitive edge.

  • Live Analysts (no menus or prompts)
  • Global Support 24x7x365
  • Translation Services in 110 Languages
  • Web Access to Incident Records
  • Trained SAP Analysts
  • 99.9% Service Desk Uptime
  • Member Help Desk Institute & itSMF-USA
  • Proven Worldwide Client Satisfaction

Contact Andrea Lusher at 1.309.670.7595 to learn more about CSE Software™ Support services.

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