Lesley Oyer

Cloud Technology

September 26, 2023

Cloud Transformation for Legacy Applications

Legacy applications have long played a vital role in business systems and processes, silently supporting critical functions. However, they frequently bring their set of challenges.…

Lesley Oyer

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Augmented Reality Virtual Reality

August 30, 2023

The Potential of XR Training in Skilled Trades

In the realm of skilled trades like auto mechanics, maintenance technicians, and heavy equipment operators, a dynamic shift is underway. According to a report by…

Lesley Oyer

Love0

Help Desk

July 22, 2023

Help Desk Levels: Unraveling the Layers of Support

Imagine you're driving a car, and suddenly, the engine starts making a strange noise. You're not a mechanic, so what do you do? You take…

Lesley Oyer

Love0

Customer Service Help Desk

July 17, 2023

Mastering Omnichannel Support: Elevating Customer Service

In today's ever-evolving business landscape, customers demand more than just good products or services. They seek seamless support across various communication channels, be it phone,…

Lesley Oyer

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CSE Software Customer Service Support

July 5, 2023

How Customer Support Impacts Brand Loyalty

Loyal customers are the lifeblood of any business. It’s no secret that it costs more to earn new customers than it does to keep existing…

Lesley Oyer

Love0

Cloud Transformation for Legacy Applications

The Potential of XR Training in Skilled Trades

Help Desk Levels: Unraveling the Layers of Support

Mastering Omnichannel Support: Elevating Customer Service

How Customer Support Impacts Brand Loyalty

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