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Cloud Technology
September 26, 2023

Cloud Transformation for Legacy Applications

Legacy applications have long played a vital role in business systems and processes, silently supporting critical functions. However, they frequently bring their set of challenges.…
Lesley Oyer
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Augmented RealityVirtual Reality
August 30, 2023

The Potential of XR Training in Skilled Trades

In the realm of skilled trades like auto mechanics, maintenance technicians, and heavy equipment operators, a dynamic shift is underway. According to a report by…
Lesley Oyer
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Help Desk
July 22, 2023

Help Desk Levels: Unraveling the Layers of Support

Imagine you're driving a car, and suddenly, the engine starts making a strange noise. You're not a mechanic, so what do you do? You take…
Lesley Oyer
Love0
Customer ServiceHelp Desk
July 17, 2023

Mastering Omnichannel Support: Elevating Customer Service

In today's ever-evolving business landscape, customers demand more than just good products or services. They seek seamless support across various communication channels, be it phone,…
Lesley Oyer
Love0
CSE SoftwareCustomer ServiceSupport
July 5, 2023

How Customer Support Impacts Brand Loyalty

Loyal customers are the lifeblood of any business. It’s no secret that it costs more to earn new customers than it does to keep existing…
Lesley Oyer
Love0
CSE SoftwareHelp DeskSupport
June 20, 2023

Outsourcing Customer Service Solutions

Did you know that 80% of customers prefer talking to a real person on the phone when it comes to customer service? If your business…
Jesse White
Love5
Custom DevelopmentEmployee TrainingTraining
May 30, 2023

How to Choose the Right Tech Development Company

Want to train your employees using technology like AR/VR, simulations, mobile, eLearning or a web app? Great! But how do you ensure your training is…
Annette Kiesewetter
Love0
Employee TrainingSimulationTraining
May 23, 2023

The High Cost of No Training

Training is important to workers and organizations alike. In fact, in a Workforce Learning Report from LinkedIn, 94% of employees said they would stay at…
Annette Kiesewetter
Love0
Cloud TechnologyCybersecurityData Security
May 11, 2023

Cloud Data Encryption: Ensuring Security

As more businesses migrate applications and their data to the cloud, safety and encryption have become more important than ever. Encryption is a crucial part…
Jesse White
Love0
Cloud TechnologyCSE SoftwareCustom Development
April 25, 2023

Cloud Migration for Businesses

Cloud migration is no longer a mere concept but an urgent necessity for businesses looking to secure cost-effective, efficient, and reliable operations. Running applications on…
Jesse White
Love0
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