Outsourcing Customer Service Solutions
Did you know that 80% of customers prefer talking to a real person on the phone when it comes to customer service? If your business needs to step up its customer service game but lacks the resources to hire additional staff, don’t fret. Remote support solutions can be the cost-effective and efficient solution you need. […]
Why Mobile Apps are Good for Business
According to Cisco, by the end of 2013 there were more mobile devices on earth than people. More than ever, consumers are using their smart phones and apps to find out about new products and services. In a Nielson study, nine out of 10 mobile searches resulted in a purchase or visit. That means buying […]
CSE Software Inc. Develops Small Wheel Loader Simulation
Peoria, Ill—The CSE Software Inc. Serious Gaming and Simulation team has developed new software for training to operate a Small Wheel Loader. [image_slider] [image_slide image_url=”http://www.csesoftware.com/wp-content/uploads/2014/02/grab2100_600.png” lightbox=”false”] [image_slide image_url=”http://www.csesoftware.com/wp-content/uploads/2014/02/grab1996_600.png” lightbox=”false”] [image_slide image_url=”http://www.csesoftware.com/wp-content/uploads/2014/02/grab1924_600.png” lightbox=”false”] [/image_slider] The Small Wheel Loader is a versatile machine that can perform many different operations from stockpiling dirt to loading or […]
Automate Healthcare Business Processes & Save Resources
Healthcare organizations can save valuable resources by automating business processes. In a nutshell, this means using computer software applications to conduct workflow. Employees and staff can work more efficiently and consistently with the help of software and spend time focusing on more high-value tasks. Take business process automation a step further and have a web […]
Managing Active Directory in Healthcare
Managing access to information in a healthcare environment is a challenging task. Access to patient files must be granted to authorized personnel, but no one else. Active Directory (AD)—which authenticates and authorizes users in a Windows network—profiles every user to ensure they fit the correct profile before being granted access to information. There cannot be […]
Data Integrity for Healthcare
In a series of U.S. Dept. of Health & Human Services, Office of Inspector General (OIG) audits, it was found that some hospitals lack sufficient security features, potentially exposing patients’ electronic protected health information to unauthorized access. Vulnerabilities included unsecured wireless access, inadequate encryption, authentication failures, and other access control vulnerabilities. The importance of data […]
5 Reasons Simulation Training Works in Healthcare
The complexity and risk involved in delivering healthcare makes it a natural fit for simulation training. Realistic simulation allows medical students and professionals to practice skills in the safety of a virtual environment. The use of simulation can improve methods, processes, teamwork and patient outcomes. Here are five reasons why. 1. Understanding reactions. Learners can […]
Simulation Helps Articulated Truck Drivers Increase Safety
[image_slider] [image_slide image_url=”/wp-content/uploads/2013/11/01_Screenshot.jpg” lightbox=”false”] [image_slide image_url=”/wp-content/uploads/2013/11/02_Screenshot.jpg” lightbox=”false”] [image_slide image_url=”/wp-content/uploads/2013/11/03_Screenshot.jpg” lightbox=”false”] [image_slide image_url=”/wp-content/uploads/2013/11/04_Screenshot.jpg” lightbox=”false”] [image_slide image_url=”/wp-content/uploads/2013/11/05_Screenshot.jpg” lightbox=”false”] [/image_slider] Articulated Trucks run a risk of overturning if not operated properly. The oscillating hitch that makes it possible to turn in tight areas also makes it easy to tip over if the operator doesn’t know how to handle […]
Mobile Learning Shows Return on Investment for Business
According to a 2012 study released by the American Society for Training and Development (ASTD), U.S. organizations spent more than $156 billion on employee learning and development. Many types of training are available, with some types delivering better results than others. More companies are turning to mobile learning (mLearning) because of the ability to train […]
CSE Software Participates in Peoria, Ill. Hilltop Trot 5K Run/Walk
CSE Software Inc., along with RC Race Management, Running Central and Bradley University’s Dept. of Physical Therapy sponsored the Hilltop Trot 5K Run/Walk held at Bradley Park, Peoria, Ill., on Oct. 5th. CSE’s team counted several Bradley alumni among its participants, including runner Mallory Schlink, who won 3rd place overall female runner. Other CSE race […]